Standing and Queueing
The nature of the venue means that standing is very common – seating is provided but good lines of sight to the stage cannot be guaranteed.
Wheelchair Access
Wheelchair Access is available to our downstairs bar and garden via the entrance on Pelham Street. We do not have disabled toilet facilities, the only toilets we have are up one flight of stairs for ladies and two for men’s. For shows, wheelchair users can be given early access and a seat on a slightly raised area at the back of the room (up another 3 steps).
Please note that we are unable to assist in carrying individuals or wheelchairs to these areas. If you wish to access these areas, please bring an Essential Companion (see below) who can assist you.
Short distance
There is accessible on street parking and drop off points just around the corner on Thurland Street. The live acts area of the Bodega is upstairs and lift access is not possible. Access can only be gained by a number of flight of stairs.
Access To Toilets
Customers requiring urgent access to toilets can show stewards their Access Card with the WC symbol and every effort will be made to enable urgent toilet access
Assistance Dogs
Given the nature of the venue we would discourage customers from bringing assistance dogs with them during shows and busy periods. We do however offer an essential companion concession in these instances
Essential Companions
For ticketed shows a free essential companion ticket is available to enable customers to attend. To apply for a 2-for-1 ticket, please book a standard entry ticket and then email proof of eligibility through to customerenquiries@alt-tickets.co.uk.
Accessing Visual Information
For customers with difficulty accessing visual information our phone line can provide you with additional information to meet your needs
Accessing Audible Information
For customers with difficulty accessing audible information pre visit feel free to use type talk to get in touch or any of the other communication methods via our website
This information is registered with: http://www.accesscard.org.uk/providers/the-bodega/
Concerts:
For all concerts at The Bodega, please book a standard entry ticket through www.alt-tickets.co.uk and then email proof of eligibility to customerservices@alt-tickets.co.uk. Any of the below are excepted, in addition we will review an application without these forms of evidence on a case-by-case basis.
– Front page of DLA / PIP
– Front page of Attendance Allowance letter
– Evidence that registered severely sight impaired
– Recognised Assistance Dog ID card
Once your request has been received and approved we will email you back with further information as to how your personal assistant ticket will be issued. In order to get a personal assistant ticket, you MUST book your ticket through www.alt-tickets.co.uk.
Club Nights:
For all club nights at The Bodega registered disabled customers are entitled to a free personal assistant entry ticket. Please be advised we may request proof of eligibility. For any additional enquiries please contact us on 0115 950 5078.
